ISS - Making sense of IT

All inclusive support

If you are looking for a support package with a fixed cost then this is the package for you. This package is based on the number of machines that you have in your organisation. You can add new machines to your plan or take them away as you upgrade and recycle your old kit and you still get your own IT Department for a fraction of the cost and none of the headaches of employing a team of your own. You have access to our engineers over the phone, via remote desktop and in person at your premises. We have a dedicated Helpdesk Portal that enables you to log new incidents with us and see where we are with any job. Main advantages of this support service are:

  • No minimum call out charge
  • Your own IT department at the end of the phone.
  • Easily budgeted
  • Includes remote desktop support.
  • Access to our Helpdesk Web Portal.
  • Guaranteed response service level agreement


If you would like to know more, feel free to pick up the phone and give us a call on 01483 268477 or fill out our Contact page.